Resolve Conflict. Restore & Salvage Relationships
Professional conflict resolution and mediation. Based in Chattanooga, virtual mediation available anywhere in US
Frequently Asked Questions ABOUT Mediation
What is mediation?
Mediation is a confidential and voluntary process in which a neutral third party helps individuals or organizations communicate more effectively, resolve disagreements, and reach mutually acceptable solutions. Unlike a judge, a mediator does not make decisions or take sides. The parties remain in control of the outcome.
Do both parties have to agree to mediation?
Yes. Mediation is a voluntary process. Both parties must willingly agree to participate and be committed to working toward a mutually acceptable resolution.
Do I need an attorney?
No. Many disputes are successfully resolved through mediation without attorneys. However, you are welcome to consult with an attorney before, during, or after the mediation process if you choose.
Is mediation less expensive than going to court?
In most cases, yes. Mediation is generally much faster and significantly less expensive than litigation. It also allows the parties to maintain control over the outcome instead of leaving the decision to a judge.
How long does mediation take?
Every case is unique. Some disputes can be resolved during a two-hour session, while more complex matters may require a half-day or full-day mediation. During your consultation, we'll discuss the amount of time that is most appropriate for your situation.
What happens during a mediation session?
The mediator begins by explaining the process and establishing ground rules for respectful communication. Each party has an opportunity to share their perspective without interruption. The mediator then facilitates productive discussion, identifies common interests, explores possible solutions, and works toward an agreement that both parties can accept.
Can mediation be conducted virtually?
Yes. Chattanooga Conflict Solutions offers both in-person and virtual mediation services. In-person sessions are available for clients in the Chattanooga area. If you are located outside the greater Chattanooga area, mediation sessions will be conducted virtually using a secure online platform, allowing clients throughout Tennessee to participate conveniently.
How are mediation fees paid?
In most cases, the parties agree to split the mediation fee equally, with each party paying one-half of the total cost.
Is a deposit required?
Yes. To reserve your mediation session, a non-refundable deposit equal to 50% of the scheduled mediation fee is required at the time of booking.
In-Person & Virtual Mediation Services
Chattanooga Conflict Solutions offers both in-person and virtual mediation sessions to provide flexibility and convenience for our clients. In-person sessions are available for clients in the Chattanooga area, while virtual mediation is available throughout Tennessee and for clients outside the Chattanooga area.
If you are located outside the greater Chattanooga area, mediation sessions will be conducted virtually using a secure online platform.
To reserve your appointment, a valid credit or debit card is required at the time of scheduling. Your card information is securely retained as a reservation deposit and to simplify payment after your mediation session has concluded. Charges are applied only in accordance with our published fee schedule or any services agreed upon in advance.
Our goal is to make the mediation process as convenient, professional, and stress-free as possible while providing a confidential environment where productive conversations and lasting solutions can take place.
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Situations we can assist with
Family Mediation
· Divorce mediation
· Child custody disputes
· Parenting plans
· Child support disagreements
· Grandparent visitation
· Blended family conflicts
· Sibling disputes
· Estate and inheritance disagreements
· Family business conflicts
· Elder care decisions
· Caregiver disagreements
· Parent/teen conflicts
· Adult children caring for aging parents
· Family communication breakdowns
· Prenuptial and postnuptial discussions
Marriage & Relationship Mediation
· Marriage conflict
· Separation agreements
· Reconciliation discussions
· Financial disagreements
· Parenting disagreements
· Communication issues
· Infidelity recovery discussions
· Household responsibility disputes
· Living arrangement conflicts
· Unmarried couple disputes
Business & Workplace Mediation
· Business partner disputes
· Shareholder disagreements
· Contract disputes
· Employee vs. employer conflicts
· Coworker conflicts
· Management disputes
· Leadership disagreements
· Workplace harassment complaints (when appropriate)
· Discrimination concerns (where mediation is suitable)
· Wrongful termination negotiations
· Commission disputes
· Compensation disagreements
· Vendor disputes
· Supplier disagreements
· Customer complaints
· Service contract disputes
· Franchise disagreements
· Small business disputes
· Non-compete disputes
· Intellectual property negotiations
Construction & Contractor Mediation
· Homeowner vs. contractor disputes
· Poor workmanship claims
· Remodeling disagreements
· Construction delays
· Payment disputes
· Warranty disagreements
· Change order disputes
· Property damage claims
· Builder vs. subcontractor disputes
· Architect disagreements
· Engineer disputes
· Commercial construction conflicts
Real Estate Mediation
· Buyer vs. seller disputes
· Home inspection disagreements
· Real estate disclosure disputes
· Earnest money disputes
· Realtor disagreements
· Boundary disputes
· Easement conflicts
· HOA disputes
· Neighbor conflicts
· Property line disagreements
· Landlord vs. tenant disputes
· Security deposit disputes
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What To Expect
At Chattanooga Conflict Solutions, our goal is to create a calm, respectful environment where everyone has the opportunity to be heard. Mediation is a confidential, voluntary process designed to help people find practical solutions without the stress, expense, and uncertainty of going to court.
Pre-Mediation
Consultation Phase--All consultations are virtual
Step 1: Private Individual Meetings
Every mediation begins with a private meeting between the mediator and each party separately. These confidential conversations allow each person to explain their perspective, concerns, goals, and expectations without interruption.
This gives the mediator a clear understanding of the issues while ensuring that everyone feels heard and respected from the very beginning.
Step 2: Joint Mediation Session
After meeting individually with each party, everyone comes together in a comfortable, neutral setting. Guided by the mediator, the discussion remains respectful, civil, and focused on solutions rather than conflict.
The mediator does not take sides or make decisions. Instead, the mediator helps facilitate productive conversations, identify common ground, explore options, and work toward a mutually acceptable agreement.
Step 3: Working Toward Resolution
Together, we discuss practical options, clarify misunderstandings, and negotiate solutions that address the needs and interests of everyone involved. Many disputes can be resolved in a single session, while more complex matters may require additional meetings.
Meeting Options
Our preferred approach is face-to-face mediation, conducted in a home, office, or other mutually agreed-upon location. Meeting in person often leads to better communication, stronger understanding, and more meaningful resolutions.
For clients who are unable to meet in person or simply prefer the convenience, we also offer secure virtual mediation sessions, allowing participants to join from wherever they are.
**We do use AI to record and transcribe all mediation sessions
Our Commitment
Every person deserves to be treated with dignity and respect. We provide a safe, professional, and impartial environment where difficult conversations can become productive discussions and lasting solutions can be reached.
You don't have to face conflict alone. We're here to help you move from disagreement to resolution.
Mediation fees and scheduling
We look forward to helping you work toward a positive conflict resolution scenario. To reserve your mediation appointment, we require a $250 scheduling deposit at the time your session is booked.
Your deposit is applied directly toward your mediation fees—it is not an additional charge. It simply reserves your dedicated appointment time and allows us to prepare for your session.
Email info@chattanoogaconflictsolutions.com or text 770-802-3376 to book a consultation, or touch the yellow "schedule a consultation" button at the top of the page.
Rescheduling & Cancellations
We understand that life happens and unexpected situations can arise. If you need to cancel or reschedule your appointment, we kindly ask for at least 24 hours’ notice.
- If you provide 24 hours or more notice, your $250 deposit will be applied to your rescheduled appointment.
- Cancellations made with less than 24 hours’ notice, or missed appointments without notice, will result in the forfeiture of the deposit.
- We understand that true emergencies happen, and those situations may be considered on a case-by-case basis.
Your time is valuable, and we believe ours is as well.
This policy helps ensure that appointment times remain available for clients who are ready to move forward while allowing us to provide each client with the time, attention, and preparation they deserve.
Thank you for your understanding and for choosing us to help you navigate life’s most important conversations.
Consultation (1/2 Hr)---------$75
2 Hour Mediation------------ --$275
Half Day(4 Hr) Mediation-- $500
Full Day (8 Hr) Mediation---$800
Key Details
*Minimum session is 2 hrs
*Generally, parties evenly split mediation fees.
*Chattanooga Conflict Solutions uses AI technology throughout the process to keep notes, transcribe conversations and complete final agreements
